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Support with care

Ask anything about your device, account, or setup. Our team responds fast and with empathy.

Contact

Contact support

Send us a message and our team will get back promptly.

Quick answers

How do I trigger SOS?

Press and hold for two seconds. Haptic feedback confirms, then responders connect.

Will fall detection auto‑alert?

Yes. You'll get a gentle prompt to cancel false positives before routing.

Is my data private?

Yes. We never sell data. Sharing is opt‑in and limited to trusted contacts.